Withdraw Your Winnings to Your Wallet
Payouts follow the same path as deposits. You request a withdrawal, we verify your account if we haven't already, then we send the funds to the wallet or bank account you registered. Most payouts leave our system within a few hours during business hours, though the arrival time depends on your wallet provider. We ask you to withdraw using the same method
you deposited with so we can match the account holder and keep the process secure.
- Open the withdrawal screen — Head to your account page and tap Withdraw. You'll see your current balance and the payout methods available to you.
- Select your wallet and enter the amount — Choose the same wallet you used to deposit—bKash, Nagad, Rocket or your bank account. Type the amount you want to cash out.
- Complete account verification if prompted — If this is your first withdrawal or we need to confirm your identity, you'll upload a document. This step protects your account from unauthorized access.
- We process and send the payout — Once verification clears, we release the funds to your wallet. Most transfers complete the same day; bank transfers may take an extra business day.